Terms and Conditions & Refund Policy
Effective Date: June 5, 2025
Please read these Terms and Conditions ("Terms") carefully before purchasing any digital program or product from Back Nine Physical Therapy and Sports Performance ("Back Nine," "we," "our," or "us"). By completing a purchase on www.back9rehab.com, you agree to be bound by these Terms in their entirety.
1. Products and Services
Back Nine Physical Therapy and Sports Performance offers digital fitness and rehabilitation programs, including but not limited to PDF guides, exercise programs, and related educational materials (collectively, "Digital Products"). All Digital Products are delivered electronically and are available for immediate download or access upon purchase.
2. Purchases and Payment
All purchases made through our website are subject to the following conditions:
• Full payment is required at the time of purchase.
• Prices are listed in U.S. dollars and are subject to change without notice.
• By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
• Back Nine reserves the right to cancel or refuse any order at its sole discretion.
3. Digital Product Delivery
Upon successful payment, you will receive access to your Digital Product via the email address provided at checkout or through a download link. It is your responsibility to ensure your email address is accurate at the time of purchase. Back Nine is not responsible for non-delivery resulting from an incorrect email address or technical issues on the purchaser's end.
4. Refund Policy — No Refunds
ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS, EXCHANGES, OR CREDITS OF ANY KIND ON DIGITAL PRODUCTS.
Due to the digital and immediately accessible nature of our products, all sales are final. By completing your purchase, you acknowledge and agree that:
• You have read the product description in full and understand what is included.
• Digital Products cannot be "returned" once delivered or accessed.
• No refunds will be issued under any circumstances, including but not limited to: dissatisfaction with the product, failure to use the product, accidental purchase, or change of mind.
• Technical difficulties experienced on your end (e.g., incompatible device, inability to open a file) do not constitute grounds for a refund. Please contact us and we will make reasonable efforts to assist you.
If you have a question about a product before purchasing, please contact us at info@back9rehab.com prior to completing your transaction.
5. Intellectual Property
All Digital Products sold by Back Nine Physical Therapy and Sports Performance are the exclusive intellectual property of Back Nine and/or its licensed contributors. Your purchase grants you a limited, non-exclusive, non-transferable license to use the Digital Product for your own personal, non-commercial use only. You may not:
• Reproduce, distribute, or resell any Digital Product in whole or in part.
• Share, upload, or otherwise make the Digital Product available to third parties.
• Use any Digital Product for commercial purposes without prior written consent from Back Nine.
6. Disclaimer of Warranties
Back Nine's Digital Products are provided for general informational and educational purposes only. They are not intended to constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before beginning any new exercise or rehabilitation program. Results may vary and are not guaranteed.
Our Digital Products are provided "as is" without warranty of any kind, express or implied. Back Nine makes no representations or warranties regarding the accuracy, completeness, or suitability of the content for your individual circumstances.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Back Nine Physical Therapy and Sports Performance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your purchase or use of any Digital Product, even if Back Nine has been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts located in Maine.
9. Changes to These Terms
Back Nine reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to our website. Your continued use of our website or purchase of products following any changes constitutes your acceptance of the revised Terms.
10. Contact Us
If you have any questions about these Terms or your purchase, please contact us:
Back Nine Physical Therapy and Sports Performance
Website: www.back9rehab.com
Email: info@back9rehab.com
By purchasing from Back Nine Physical Therapy and Sports Performance, you confirm that you have read, understood, and agree to these Terms and Conditions.